The harder companies try to lock their products down, the more likely they are to test the limits of legitimate customers who look on enviously as the pirates enjoy a superior user experience.

Have you seen the Spore reviews on Amazon.com? Nobody wants to “rent” their game from EA. And it’s not like DRM works. Cracked copies of Spore were available days before the game was officially released. So the pirates are the only ones who don’t have to deal with the inconvenience…

At what point will software companies learn that preventing piracy should never come at the cost of inconvenience to their legitimate (paying) customers?

(original quote)